Refund and Returns Policy

Thank you for shopping with INK ORIGIN.

Because our products are made-to-order, each item is printed specifically for your order. Please review our refund and return policy carefully.

Returns

We do not accept returns or exchanges for:

Incorrect size ordered by customer
Change of mind
Color preference changes
Accidental orders

Please review product descriptions and size charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives:

Damaged
Defective
Incorrect item received

Please contact us immediately with unboxing video.

Email us at: inkoriginofficial@gmail.com

Include:

Order number
Clear photos and videos of the item
Description of the issue

After review, we may offer:

Free replacement
Full/Partial refund

Lost Packages

If your package appears lost in transit:

Please contact us within 14 days after the estimated delivery date.

We will work with our fulfillment partner to investigate and provide a resolution.

Refund Eligibility

Refunds are only issued for:

Manufacturing defects
Shipping damage
Wrong item sent

Refunds are not provided for:

Buyer’s remorse
Ordering wrong size
Incorrect address entered by customer
Delivery delays caused by carrier

Refund Processing

Approved refunds are processed to your original payment method within 5–10 business days.

Processing times may vary depending on your payment provider.

Order Changes / Cancellation

After production begins, cancellations are no longer possible.

Contact Us

For refund or return requests, contact:

INK ORIGIN
Email: inkoriginofficial@gmail.com
Website: https://shopinkorigin.com/

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is return requested after 48 hrs of delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at inkoriginofficial@gmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your product, you should mail your product to the address mentioned in the return approval email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.